Member of the Week

 

Lorenz Hassenstein, General Manager, MTCC

With more than 25 years of hospitality industry service, Lorenz Hassenstein has made significant contributions to several key industry organizations. Whether launching the Las Vegas tradeshow or leading the turnaround of the Pennsylvania Convention Center, Hassenstein has managed events in just about every centre in North America—it’s inevitable his career brought him to Toronto.

At the Metro Toronto Convention Centre (MTCC), his team is celebrating its most successful year yet, with overall customer satisfaction rising to 98% along the way. This effort gave Toronto’s economy a boost by generating a record-breaking $594 million in direct economic impact to the GTA.

“Being a member of the Board is another way for the MTCC to contribute to the GTA’s competitiveness through the events industry,” says Hassenstein. “By staying connected to the business community we’re able to share best practices and build partnerships to make Toronto a more attractive venue on the world stage.”

Learn more about MTCC.


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BE OUR MEMBER OF THE WEEK!

Have a success story you want to share with the rest of the business community? Let us know! 

The Board is proud to celebrate your successes and grow your business. We’re committed to ensuring you, as our valued member, are getting the most out of your Board of Trade membership, and feel connected to one another and the region’s business community. That’s why we’re introducing our new Member of the Week program. Every week, one of our Profile+, Influence or Influencer members is showcased on our website and in our weekly newsletter, celebrating big news, wins and work. 

Don’t hesitate to nominate yourself! This is a great opportunity for you to gain greater visibility in the Toronto business community, for growing your network and building your business. 

Our next Member of the Week could be you. Email joinus@bot.com to learn how.

             
   


PREVIOUS MEMBERS OF THE WEEK

 

 

Chris Kelly, President, Sandler Training of Toronto

When it comes down to it, Chris Kelly is, quite unapologetically, a salesperson. In his role at Sandler Training of Toronto, Kelly helps businesses achieve superior levels of performance in sales management and business development. Knowing the stigma around sales, he enjoys changing perceptions around the idea of selling, helping transform clients reluctant to sell into passionate professionals.

With a focus on helping local business leaders, his team is in the midst of expanding—moving into bigger space that will help support the growth of their firm in Toronto.

“I'm a Torontonian. I work, raise a family and socialize in the city of Toronto,” says Kelly. “This great market has offered our firm the opportunity to grow our business over the past eight years. The Board is an important hub for the city where I can continue to learn and share.”

Learn more about Sandler Training in Toronto.


 

Craig Thornton, Vice-President, National Business Solutions, TELUS

Known for his entrepreneurial spirit and passion for growth, Craig Thornton is responsible for the Business Wireless, Cloud and Managed IT portfolios. Recently, TELUSranked first in overall network quality in Ontario for the fourth consecutive yearin the2018 Canada Wireless Network Quality Study andwas named the fastest network in Toronto by PC Mag, so he and his colleagues have a lot to be proud of.

But for Thornton, the essence of these achievements comes down to not only the quality of the TELUS network, but more importantly its ability to reliably connect customers andprovideToronto citizens and businesses with world-class network coverage and speed—from the city’s transportation vehicles through to schools and digital healthcare facilities.

“Being a member of the Board is a unique opportunity for me to help other businesses navigate the wireless and cloud ecosystems and gain a deeper understanding of their business challenges and opportunities” says Thornton. “Ultimately, our goal is to leverage the latest technology and the strength of the TELUS team to drive better business outcomes for our customers, our partners and communities.”

Learn more about TELUS.


 

 

Iva Peric-Lightfoot, Country Manager, ESET

Iva Peric-Lightfoot was recently recognized as one of CRN’s 2018 Women of the Channel for her outstanding leadership, vision and unique role in driving channel growth and innovation. With more than 20 years in the information security industry, Iva Peric-Lightfoot is a leader in developing and implementing national and international channel strategies.

A testament to her leadership, Peric-Lightfoot is most proud of her team at ESET. While building the business from the ground up, she was able to successfully find passionate and committed professionals by enlisting her network, a rare opportunity she appreciates.

“In every aspect of life, community is important. It is important from the perspective of having a support system to call upon but also to be able to give back, share vision, ideas, strategy and challenges,” says Peric-Lightfoot. 

“The Board is the best of the best in the Canadian business world and it is important that we contribute to this community as well as leverage it for our own success.”

Learn more about ESET.

 


Dr. Frederic Dimanche, Director, Ted Rogers School of Hospitality & Tourism Management, Ryerson University's Ted Rogers School of Management

 

Dr. Dimanche was inducted as a Fellow for the Ontario Hostelry Institute in 2017, and was one of the first 12 to be nominated by the Ontario Government to be a member of the Université de L’Ontario Français Board of Governors.

In his role with Ryerson University, he’s overseen progress in the growth of his department. Specifically, Dr. Dimanche is proud of providing students with unique experiential learning, including the integration of Corporate Social Responsibility (CSR) and applied global experiences.

“Through our Executive Education programs in partnership with the Board, we engage more broadly with the business community,” he says. “TRSM is aligned to the Board’s vision, in helping to broaden and enrich leadership capabilities and develop innovative approaches to real-time business challenges.”

Learn more about TRSM.

 


Diane Kazarian, Managing Partner, GTA Region, PwC Canada

Diane Kazarian was appointed PwC Canada's Managing Partner for the GTA region earlier this year. She isthe first womanto hold this position for PwC Canada in addition to her role as National Financial Services Leader for the firm, and is a notable advocate for diversity and inclusion.

A recipient of theWomen’s Executive Network’s (WXN) Canada’s Most Powerful Women: Top 100 Awards, Diane is also very active speaking at conferences and to media on topics of innovation, notably FinTech, Blockchain, and emerging technologies impacting the financial services sector.

“PwC Canada is a proud member of theBoard. As GTA Managing Partner, I believe it’s important that businesses across the GTA have a place to connect and discuss the important issues that affect our region. The Board provides this platform.”

Learn more about PwC Canada.


 

Nicola Jackson, Senior Manager, Partnerships, Wavefront

Nicola Jackson is responsible for creating, managing and growing Wavefront’s strategic partnerships ecosystem. As an innovation intermediary with teams based in Vancouver and Toronto, Wavefront helps large enterprises digitally transform their business by connecting them to innovative Canadian start-ups and small and medium-sized enterprises (SMEs).

 Wavefront collaborates with Canadian SMEs to jointly deliver mobile and IoT solutions into large enterprises. Jackson has effectively led the expansion of the partner network within the last year by onboarding new Canadian solutions providers.

 “Our membership with the Board provides valuable opportunities to make connections with the community,” says Jackson. “The Board’s network enables us to build meaningful relationships with like-minded organizations and business leaders across the city who are committed to the expansion and growth of the Canadian Innovation Ecosystem.”

Learn more about Wavefront.

 

 

   

Ryan Falconer, Cities Leader Western Australia, Arup Pty Ltd

Prior to his recent transfer to Australia, Ryan Falconer led the integrated planning business in Canada from Arup’s Toronto office. With a background in sustainability and technology policy, his work focuses on transport strategy for government and private clients.

 In addition to more than 30 other book chapters, papers and articles, Falconer oversaw Arup’s recent report coauthored with MaRS Discovery District, Mobility-as-a-Service: The Value Proposition for the Public & Our Urban Systems. He’s proud of the opportunity to collaborate with non-partisan organizations like MaRS and the Board.

 “Between 2015 and 2017, I led integrated planning for Arup Canada and enjoyed working closely with the Board over this time, including sitting on the Infrastructure Committee and representing the Board on GTAA's consultative committee,” says Falconer. “I admire the Board's ongoing commitment to sustainable growth of the region and focus on mobility management.”

Read the report here and learn more about Arup.

 

 


 

   

Alexander Neef, General Director, Canadian Opera Company

 In February 2018, Alexander Neef was named Artistic Director of Santa Fe Opera, a role he will hold in addition to his current role at the Canadian Opera Company (COC). He’s proud of their work in creating a very strong Canadian identity for the COC—as a major destination for the greatest operatic artists of our time, as the biggest opera producer in the country and as a leader internationally.

“I believe that the Board and I share a similar goal: to amplify the city’s presence and competitive edge on a global level,” says Neef. “Being a part of the Board enables the Canadian Opera Company to stay connected with how other businesses are making that happen as well as share our own successes with like-minded leadership.”

Learn more about the Canadian Opera Company.

 


 

   

Imtiaz Kermali, Vice President, Sales & Business Development, eShipper Inc.

Imtiaz Kermali oversees business development at eShipper, a fully-automated cloud-based integrated shipping solution for small and medium-sized enterprises (SMEs). He’s proud that the essence of their success is through supporting other businesses—having started as a family-run business, they know a thing or two about taking a small business global. Through global partnerships and a unique competitive model, eShipper has helped thousands of SMEs compete with multinational businesses across the world.                                                                       

“Membership with the Board strengthens eShipper’s ability to support other businesses, locally and globally,” says Kermali. “Through the many opportunities provided by the Board for building connections, we’re able to help enhance the sales strategy and fulfillment of SMEs—enabling them to become more profitable and efficient in their business.”

Learn more about eShipper.

 


   

Howard Eng, President & CEO, Greater Toronto Airports Authority (GTAA)

Since 2012, Howard has held the role of President & CEO of the Greater Toronto Airports Authority (GTAA), which is the operator of Toronto Pearson International Airport, the largest airport in Canada and the second-largest airport in terms of international passenger traffic in North America.

Under Howard’s leadership, Toronto Pearson is pursuing its vision of becoming the best airport in the world. A priority focus on this journey is continuing to grow the airport’s already strong contribution to Canada’s economy through increased connectivity, both to international markets by air and around the airport employment zone on the ground.

“Toronto Pearson is Canada’s doorstep to the world and a significant driver of the country’s economy,” says Howard.  “We are now taking a leading role, in partnership with government and industry partners, in ensuring that travelers are as well connected on the ground as they are in the air through our vision of a Regional Transit Centre.”

Learn more about GTAA.

 


   

Jacques Lirette, Director of Business Development, INTEGRIM

Jacques Lirette joined INTEGRIM as Director of Business Development at the start 2017, marking the celebration of their 25 years of business. A seasoned IT professional, he’s overseen taking the company’s suite of automation solutions and services related to processing paper or electronic documents to the next level. Seemingly at odds with this world of automation, Lirette is motivated by the very human aspect of helping clients tackle their current IT challenges.

“I am most proud of the lasting relationships I have developed with my clients,” says Lirette. “This is facilitated by my membership with the Board of Trade, where I’m able to participate in the exciting learning opportunities and meet with business leaders to assist the growth of our region.”

Learn more about Integrim.

 


   

Carlyle Coutinho, President & COO, Enwave Energy Corporation

Speaking at the Board’s Power Breakfast Series expert panel in February 2018, Coutinho inevitably touched on technology and infrastructure in the energy sector.

This theme reflects on Enwave’s latest collaboration with Allied Properties and RioCan to extend Enwave's thermal energy system, providing long-term benefits for the City of Toronto and supporting its focus on resiliency and carbon emission reduction.

“The development is a reflection of our joint commitment to build resilient, urban communities incorporating intelligent energy solutions,” says Coutinho. “The Board plays a vital role in shaping policy for the energy sector and educating the business community, as well as providing a great platform for networking and information sharing.”

Learn more about Enwave.

 


   

Irene Sterian, President & CEO, ReMAP

Irene Sterian, a seasoned technology strategist, leads the Refined Manufacturing Acceleration Process (ReMAP), an integrated shared ecosystem for the acceleration of the commercialization of electronics products manufactured in Canada for a global market. 

She’s proud of the network ReMAP has fostered across Canada through their Product Enablement Value Chain blueprint, bridging the commercialization gap between applied research and industry. They’ve recently launched ReMAP 2.0, with a call for proposals toward developing innovation projects.

“Connecting with Toronto’s influencers through our Board membership supports our advancement of Toronto as a smart city and, collectively, as a global leader in innovation and human capital.”

Learn more about ReMAP.

 


   

Franco Amalfi, Director of Innovation – Public Sector, Oracle Canada

As Director of Innovation for the Public Sector North America division of one of the world’s largest technology companies, Franco Amalfi has to consider how government organizations can bring their services into the 21st century. He attributes Oracle Public Sector’s growth in Canada to the increased adoption of cloud technologies, and Oracle is investing in Canadian data centres to support this growth. 

Amalfi believes his Board membership facilitates his ability to stay connected and impact policy.

“Participating in the Board’s Smart Cities Working Group has been very beneficial. It has afforded us the opportunity to interact and help impact Toronto’s Smart City plans. Being a member of the Board is a natural way for me to collaborate with city employees and other stakeholders to assist in making an impact in Canada.”

Learn more about Oracle.

 


   

Karen Flavelle, CEO & Chief Connoisseur, Purdys Chocolatier

Most of us know Purdys Chocolatier for its spectacular chocolates and consistent rankings by Aon Hewitt as one of Canada’s 50 Best Employers. Less well known are Purdys’ sustainability efforts such as the Clean Water Project to provide safe, clean drinking water in rural, cocoa-growing communities. Launched in 2017, the campaign garnered huge support from the community, customers and their shops. In one month, the campaign exceeded its fundraising goal by 80%! As a result, Karen Flavelle, CEO of Purdys Chocolatier, travelled to Ivory Coast to deliver 63 LifeStraw Community water filters – meaning safe drinking water for more than 3,780 children for the next three years.

“Purdys uses only 100% sustainable cocoa to benefit our farmer partners, their communities and the environment,” says Flavelle. “Through on-the-ground programs, we are able to help improve farming and cocoa yield, deliver better medical care and make clean water possible in rural communities.”

Purdys believes their Board of Trade membership is vital to their involvement in trade and policy matters. “As we continue to grow our business in Ontario, our Board membership helps us build our business network in the region and enables us to tap into experienced resources.”

Learn more about Purdys.com.

 


   

Mark Dwyer, Senior Director, Interbrand Canada

As Canadian Senior Director of the world’s leading brand consultancy, Dwyer works with a range of organizations across sectors and geographies to unlock the power of their brands. He’s particularly proud of the teams he leads, as they develop singular ideas that align diverse groups within an organization. 

“My Board membership gives me one more way to apply the tools I’ve developed throughout my career, outside of my day-to-day. My work with the Board’s Smart Cities Working Group is particularly inspiring, as I’m contributing towards an exciting project that will benefit our entire community. I can’t think of a better use of my skillset, and I’m so proud to be working alongside this group of remarkable Toronto business leaders.”

Learn more about Interbrand.


   

Anita Dong, President & CEO, Accelera Marketing Inc.

Anita Dong, President & CEO, credits the success of Accelera Marketing to their focus on growth: growth for their clients and ultimately, growth for themselves. The award-winning agency believes that strategy and creativity must work in tandem, very much like the relationship Accelera builds with every client.

Accelera fully celebrates the successes of their clients as their own; whether it’s driving awareness for an unconventional product of Diva International or launching a fully integrated redesign campaign for Lake of Bays Brewing Co. It is telling that many of their clients are iconic and long-standing, a reflection of the work they put into understanding the brands and markets within the larger business community.

“Being a member of the Board helps us stay abreast of trends within our industry and our clients’ industries,” says Dong. “Our membership also represents being part of a larger community of like-minded individuals and companies who share knowledge and ideas to propel them forward.”

Read more about Accelera at weaccelerate.ca/portfolio.


   

Dayna Whitney, Associate Vice President Retail, Meridian

As Associate Vice President Retail at Meridian, Dayna Whitney is particularly proud of the strides the company is making in helping youth become more financially-savvy and in helping entrepreneurs start their businesses. Case in point: Meridian’s Save the Camp app, aimed at children in grades 7 to 12, is now one of the top four educational games on Apple’s Canadian app store. Similarly, in kicking off their Ontario-wide Owners Wanted program in partnership with Futurepreneur, aspiring young entrepreneurs aged 18 to 39 are provided with mentorship and networking support.

More recently, Meridian was a proud partner of the Board’s 7th Annual Business Excellence Awards, sponsoring and presenting the Entrepreneur of the Year award.

“We’re proud that local decision-making is a key part of how we serve our stakeholders,” says Whitney. “Meridian knows firsthand the important role businesses play in building strong, vibrant and inclusive communities, and our membership with the Toronto Region Board of Trade supports that.”

Learn more about Meridian.

 


   

Michael King, National Director: HR Solutions and Data Analytics, Drake International

As National Director, Michael King spearheads Drake International’s Human Resource and Data Analytics solutions, delivering customized analytics solutions globally. Currently, King is overseeing the relaunch of the Drake P3 Personality Assessment which is already being well-received across Canada and the U.S. In business for 65 years, Drake International has developed a range of solutions driving profitability, performance and productivity. In expanding, Drake has managed to retain an entrepreneurial spirit enabling delivery of sustainable solutions to small, medium and large organizations worldwide.

“As a long-standing member of the Board of Trade, we value our membership and the pivotal role the Board plays in driving policy debate, supporting the development of growth sectors and connecting relevant stakeholders across the GTA,” says King. “The Board provides a single focal point for commerce, both for new market entrants and established companies within our dynamic city. We look forward to collaborating with the Board in supporting the development and competitiveness of all companies in the GTA.”

Learn more about Drake International.

 


   

Mark Adkins, Managing Partner of the New York Office, McCarthy Tétrault LLP

As Managing Partner of the newly opened office in NYC, Mark leads the McCarthy Tétrault’s efforts in connecting clients in the US to opportunities in Canada. Being on the ground in New York enables Mark to speak to clients face-to-face, delivering on the integrated, national service platform McCarthy Tétrault offers, as well as expertise in the industries that matter most to the economy, like retail, mining, energy, technology and financial services.

Mark considers the Board an excellent platform to connect with the diversity of the city’s business people and their companies: “The Toronto region is home to so many of our clients, and has plenty to offer our global and US clients. I believe the Board helps the city maintain and build on its competitive edge as a place for investment, growth and opportunity.”

Learn more about McCarthy Tétrault.

 


   

Jack Mahoney, President, Maersk Line Canada

As president of the Canadian branch of the world's largest container shipping company, Jack Mahoney has to think globally.  He attributes Maersk Line’s growth in Canada to the many working parts of Canadian trade—from his team and Maersk Line’s network, to how prominently foreign trade figures with Maersk Line’s Canadian clients, to Canadian policy.  Confident in CETA’s boost to Canadian-EU trade while supporting the overall trade growth in the country, Maersk Line will introduce a new direct service between Montreal and dozens of Europe’s Mediterranean ports. 

Mahoney believes his Board of Trade membership facilitates his ability to stay connected and impact policy. “More than half of Canada’s GDP growth is attributed to trade, and I feel fortunate to work for a company whose mission is to enable trade, improving global prosperity in that process.  Being a member of the Board is a natural way for me to continue that outside the office.”

Learn more about Maersk Line Canada.