Virtual
AI agents are quickly becoming one of the most important developments in applied AI. But for many organizations, the opportunity is still unclear. What exactly is an AI agent, how is it different from a chatbot, and where can it create real business value?
In this practical session, attendees will get a business-focused introduction to AI agents: systems that can plan, reason, and take action with greater autonomy than traditional AI tools. The session will explore where AI agents are already delivering results across sales, customer service, operations, and internal workflows, while also helping attendees understand the conditions needed for successful adoption.
The webinar will also cover how to evaluate agent readiness inside a business environment, including the kinds of questions leaders should ask before deployment, what types of workflows are best suited to agents, and where human oversight remains essential.
Join us for a practical, example-driven session designed for business leaders who want to better understand agentic AI, identify high-value use cases, and take the next step with greater confidence.
- Understand what AI agents are and how they differ from chatbots and other AI tools
- Explore real-world examples of where AI agents are creating business value today
- Learn how to identify the right business problems for agentic AI
- Understand the risks of deploying AI agents and how to put guardrails in place
- Leave with a clearer framework for evaluating whether your organization is ready
All attendees will leave with:
- A clearer understanding of what AI agents are and how they work in business settings
- Practical examples of agent use cases across functions such as sales, operations, and customer service
- A framework for assessing whether a workflow or business problem is suitable for an AI agent
- A better understanding of common risks, escalation needs, and human-in-the-loop guardrailsGreater confidence in where to start and what to consider before deployment
This session is designed for:
- Business owners and managers looking to understand how AI agents can create value in their organization
- Small and mid-sized business leaders exploring practical AI opportunities and next steps
- Operations, customer service, innovation, and digital transformation leaders evaluating automation opportunities
- Teams responsible for workflow improvement, service delivery, and organizational readiness Anyone interested in practical, responsible, and business-focused applications of AI agents
Agenda
12:00–12:05 PM
Welcome & Opening Remarks
Introductions, session objectives, and housekeeping
12:05–12:15 PM
What AI Agents Are and Why They Matter
A business-focused introduction to AI agents, how they differ from chatbots, and where they create value
12:15–12:25 PM
Real-World AI Agent Use Cases
Examples of how AI agents are already driving impact across sales, operations, customer service, and more
12:25–12:35 PM
How to Evaluate Agent Readiness
The key questions to ask when deciding whether a process, workflow, or business problem is ready for agentic AI
12:35–12:43 PM
Risks, Guardrails, and Human Oversight
A practical look at what can go wrong with AI agents and how to deploy them responsibly
12:43–12:53 PM
Live Walkthrough
A practical example showing how an AI agent can reason through a task, take action, and escalate to a human when needed
12:53–12:58 PM
Interactive Lightning Segment
A guided audience exercise to identify a business problem and assess whether an AI agent is the right fit
12:58–1:00 PM
Q&A and Closing Remarks
Audience questions, key takeaways, and next steps
Speakers
Tickets & Registration
Registration is FREE and open now!