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Customer Experience Breakfast - SOLD OUT

Status:
Active
Total Ticket Options: 2
Date: 02/16/2010 thru 02/16/2010
Event Contact: gbailey@bot.com

Thank you for your interest in our online events. You can contact us by phone at 416-862-4500 to make changes to your registration. Please note that all event purchases are final and non-refundable.

Customer expectations are growing by the day. So how do you pinpoint what your customers are looking for and what you can do to create a profitable customer experience? Learn how leading Canadian companies are driving with a business model that focuses on exceptional customer experiences. Our expert panelists will discuss top trends in marketing, sales and service for creating an optimal customer experience that builds brand loyalty and the bottom line.Facilitated By: Kelly Askew, Customer Relationship Management Lead, Accenture CanadaIndustry Experts: -Carol Borghesi, Senior Vice-President, Client Experience, TELUS -Kirk Dudtschak, Senior Vice President, Strategy and Human Resources, Canadian Banking, RBC
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