The Toronto Board of Trade Privacy Policy
Introduction
Protecting your privacy and the confidentiality of your personal
information – over the Internet, on the telephone, or through our
offices – has always been fundamental to the way we do business at
the Toronto Board of Trade. We operate on the basis of a Privacy Policy
and related procedures that guide the handling of the personal
information we collect. We have created this privacy statement in order
to demonstrate our firm commitment to protecting the privacy of our
members, guests, partners and web site visitors and Internet users. This
policy and related procedures are consistent with the Canadian Standards
Association Model Code for the Protection of Personal Information
(herein “CSA Model Code”) and applicable privacy
legislation.
Please note, the Toronto Board of Trade does not sell or trade any
personal information with third parties.
For web-site specific privacy issues, please see paragraph entitled
“Web-site Privacy”
Application
This policy applies to the personal information of Board members,
guests, partners and web site visitors and internet users.
Privacy Statement
This policy deals only with personal information handled by the
Toronto Board of Trade. Personal information is information about an
identifiable individual, excluding business contact information. The
following explains how the Toronto Board of Trade handles personal
information. The Toronto Board of Trade reserves the right to change
this policy and it may be updated periodically. These changes may affect
our use of your personal information. Accordingly, please check for
changes regularly.
Accountability
The Toronto Board of Trade (herein “the Board”) is
accountable for all personal information under its control.
Email, at privacy@bot.com
Telephone, at 416.862.4503
Fax, at 416.366.4906
Mail, at 1 First Canadian Place, P.O. Box 60
Toronto, Ontario, Canada M5X 1C1
Any questions about the Board’s handling of personal information
should be directed to the privacy officer. Please see below for more
information about the process for referring questions about the
Board’s handling of personal information.
Purpose of Personal Information
The purpose for which the Board collects personal information will be
identified at or before the time the information is collected. The Board
may collect personal information for the purpose of:
- administering and maintaining an up-to-date membership roster,
including membership status and account balances;
- Board membership and providing member services;
- registration for Board events;
- purchasing various Board products or services including club/center
products and services, information products (surveys and publications),
and any other products or services the Board may offer from time to
time;
- processing and administering via club account or direct payment all
Board membership and product purchases;
- membership outreach and communications, including member surveys on
policy issues so that we may better reflect the views of our members in
our advocacy initiatives;
- profile information use to determine individual member preferences
related to event/product offerings.
- The Board will not use personal information for any other purpose
than identified at or before the time collection.
Consent
The Board seeks consent for all personal information we collect, use
and disclose through information provided to individuals prior to
collection, or at the time of collection.
If you have voluntarily provided information, you have consented to
the collection, use and disclosure of your personally identifiable
information as described in this privacy policy. As required by the CSA
Model Code, the Board will not use personal information for any purpose
other than that for which you consented. Should the Board require
personal information for a new purpose, we will contact you to seek
consent for that new use.
Sharing and Disclosure of Personal Information
The Board does not sell or trade Personal Information with third
parties. The Board may share Personal Information with its service
providers, including its legal counsel, auditors and other advisors and
independent third parties involved in the development, enhancement or
marketing of the Board’s products and services. The Board requires
its service providers to respect this privacy policy and restricts them
from using or disclosing Personal Information they receive from us for
any purpose other than the performance of their services.
The Board may disclose Personal Information:
in connection with the collection of a Member’s account;
to credit grantors and reporting agencies;
to prospective or actual purchasers, assignees and creditors in the
context of a refinancing, the reorganization of our business or an
assignment or sale of all or substantially all of our business or
assets,
to report a claim to our insurer or meet other reporting requirements
under our insurance policies; and
where disclosure is required by applicable law, including under an order
of a court with authority in Ontario.
Safeguarding Personal Information
The Board respects the privacy of our members, partners, website
visitors and Internet users and will protect that privacy as vigorously
as possible. We store personal information in electronic and physical
files that are secure. Our security measures include secure on and off
site storage, restricted access to records and data processing
equipment, password protocols and encryption and security software when
you order a product or service online. Unfortunately, no data
transmission over the Internet can be guaranteed to be 100% secure. As a
result, while we strive to protect your personal information, we cannot
ensure or warrant the security of any information you transmit to us or
receive from us electronically. This is especially true for information
you transmit to us via e-mail. We have no way of protecting that
information until it reaches us. Once we receive your transmission, we
make our best efforts to ensure its security on our servers. Note
however that payment information is filtered through an industry
standard payment security protocol and security software when you order
a product or service on-line.
Access/Correction of Personal Information and Inquiries
With limited exceptions, the Board will, on written request to our
privacy officer, provide you with access to your Personal Information
and amend or correct any errors in your Personal Information.
Requests for access or correction, inquiries or any concerns about our
management of your Personal Information should be in writing and
include: your name, contact details, membership number and the nature of
your request. We may require proof of your identity to ensure that we do
not inadvertently disclose your Personal Information to someone else
without your consent.
Web-site Privacy
The Toronto Board of Trade (the Board) obtains limited information
about the identity and activity of visitors to this website. The Board
is committed to protecting the privacy of its members and visitors to
this web-site and has adopted the following policies about the gathering
and dissemination of personal information.
If you visit this site to browse, or to read, or download information
like publications or press releases, The Board collects and stores: the
name of the domain and host from which you access the Internet (for
example, "company.com or company.ca"), the Internet protocol (IP)
address of the computer you are using, the browser software you use and
your operating system, the date and time you access our site, and the
Internet address of the website from which you linked directly to this
site. The Board uses this information to measure the number of visitors
to the different sections of our site, and to help it make this site
more useful to our members and visitors.
The Board will not obtain information that personally identifies you
when you visit our site, unless you choose to provide such information
to us by letter, email, facsimile, telephone or filling out a form on
the Toronto Board of Trade Web site. If you choose to identify yourself
and provide us with personal information by sending the Board an email,
The Board uses that information to respond to your message and to help
get you the information you have requested. The Board treats emails the
same way it treats letters sent to the Board.
In general, you may visit the Board Web site without providing any
personal information. However, to provide certain online services, the
Board may request personal information in one or more of the ways listed
below. Users are informed when information is to be collected and you
have the option to not submit this information. We store all user
information in secure databases protected via a variety of access
controls. This data is accessed only for the purposes specified in this
privacy statement.
Online membership, registration, and subscription forms. As a
convenience to members, the Board provides online forms for transactions
such as membership renewal, convention registration, the purchase of
Board publications, and potential subscriptions. The information
collected on these forms may be shared with a third party for business
purposes. Users have the right to request that their personal
information not be shared with such third parties. Contact information
is provided at the Web site so that users may notify the Board
membership office at any time of errors in the information provided or
to request that personal information not be shared with third
parties.
Online credit card transactions. As a convenience to members, the
Toronto Board of Trade accepts online credit card transactions through
its secure server. The credit card information provided by users at our
site is submitted directly to the Board staff. This information is not
used for any other purpose.
Password-protected services. The Toronto Board of Trade Web site
password system uses cookies. A "cookie" is a small file that our Web
server places on your computer’s hard drive when you log in to a
member- or subscriber-restricted area of our Web site. This cookie does
not contain any personal information, but it allows our server to
identify you as having successfully logged in so that you do not have to
re-enter your password each time you access a password-protected page
during that session. Users are notified on the password log-in screen
that a cookie will be set when they log in. The Board does not use
cookies to monitor which Web pages an individual visits.
Note: You may set your browser to warn you before you accept a cookie.
You may also set your browser to refuse all cookies. While all public
pages at the Toronto Board of Trade Web site are accessible without
accepting a cookie, you must accept a cookie from our Web server in
order to access a password-restricted area at the Board Web site.
Questions
Any questions or comments about the Board’s handling of
personal information should be directed to our privacy officer.
Last Updated: July 8, 2010
